Google Chrome 6 support

We are happy to announce that RescueTime now supports the current Beta versions of Google Chrome 6. You can download the update to RescueTime for Windows or Mac OS X

The main reason that RescueTime was not working with Google Chrome 6 is the removal of the “http://” protocol from the URL location bar. There is a lot of controversy around Google’s decision and it certainly caused us some headaches.

Regardless, we’ve found a way to work around it and all of you bleeding edge browser users should be back up and running!

RescueTime Back to School Special

By popular request, I’m proud to announce that we’ve released a RescueTime package aimed at families with school-aged children. You can check out the tour here. Spoiler alert: it’s really just a version of RescueTime for Teams that we’ve tweaked toward the household environment instead of the office.

Now you can have the power of RescueTime Team Edition in your home. We hope we can help families stay ahead of the game in the escalating war against distractions and internet information overload. You can set goals for spending time on the computer and keep an eye on what sites your kids spend the most time on. We had a rule in our house growing up (hi mom!) about spending an hour doing homework after dinner each school night. Now that so much of homework these days is online or uses the computer, you can use RescueTime to facilitate good work habits or at least make sure those pesky Neopets or Gaia Online games aren’t turning As into Bs or Cs.

So let us know what you think! And then spread the word – we’re offering a 20% back to school discount to start out.

GoDaddy disables RescueTime.com with NO Warning!

Update: as of ~12:20 PM PST site access was restored.

We are not too pleased with GoDaddy right now.

We had the RescueTime.com domain set to auto-renew every 2 years. The credit card they had on file was no longer valid (one of the frequent instances where banks randomly send out new credit cards and invalidate old ones to keep ahead fraud).

The amazing thing is that GoDaddy sent the notice that the billing failed at midnight last night. And then promptly parked the domain! No grace period.

All of the domains that we DON’T have set to auto-renew, GoDaddy bombards us with notices. RescueTime.com? No courtesy note saying, “hey, even though you have 15 domain names that you’ve paid for successfully, this one isn’t auto-renewing successfully– maybe use another card?”.
They just parked the domain.
Given this, I think it is MUCH safer to NOT auto-renew.

We’ve renewed the domain – and are waiting for GoDaddy to re-enable RescueTime.com. Apologies to folks who are being inconvenienced. All of your data is still there and while RescueTime.com is down your tracking data is being stored locally on your computer and will be sent to our servers as soon as we are back up.

Thank you

How to fire your boss

Tweet ItRecently, one woman fired her annoying boss and exposed his computer habits, which included playing FarmVille for 19.7 hours a week.
A lot of people have to put up with a manager who seems to have nothing better to do than irritating all of the people who are actually trying to get work done. When they aren’t annoying employees they surf porn, get drunk or just pass out. These guys need to be fired.

Some managers use corporate spy-ware to nitpick their employees over trivial amounts of break time — time that has actually been proven to improve productivity. Just as bad, others put up draconian firewalls which kill productivity and breed dissatisfaction. Isn’t it time that these managers were held to the same standard of accountability for the ways they spend their time?

One of the biggest problems is that upper management often doesn’t know what is really going on down in the trenches. It’s hard to have any idea if managers are actually doing anything, since often, they don’t directly produce much more than the odd slide show or some random memos. The sleaziest of these leeches take credit for all the success and blame their subordinates for any failures, regardless of the real contributions.

Trust and accountability are two way streets. Employees should be able to use tools like RescueTime to defend skipping out early on Friday, after putting in extra time to meet deadlines during the week. Managers should be able to show their team the sort of work ethic that is expected, not with words, but by their own actions.

Does the World Cup matter?

Tweet ItEvidently there are plenty of hooligans in my neighborhood looking for an excuse to start drinking and yelling at a TV around noon in my favorite pub.  This was a little surprising to me, since I live in a yuppy downtown Seattle neighborhood which is full of software geeks and otherwise respectable people.

Now that it’s all over with, I decided to see if there was a broader trend in RescueTime’s data. Time spent on the computer dropped about 4% and productive time dropped a full 10% here in the US on the day of our first game vs England.  More people than usual checked the news, which managed to grab a 5% bump despite the drop in total time.  Evidently no one was watching the game on their computers, since Entertainment (including sports) stayed flat.

The effect was even more pronounced in the UK.  Productive time dropped 13%, total time dropped 7%, and instead of reading about the upset in the news like their American counter parts, the English were apparently watching it live with an 5% bump in Entertainment.

All that’s interesting, but that game took place on a Saturday, when most people aren’t supposed to be working anyway.  When the US squeaked out a tie during the final minutes of their next match against Slovenia on Friday, our American users spent a little more time than normal on the news, but it wasn’t enough to cause a significant change in productivity.

Here is a graph of all the days of the World Cup, compared to a typical week* to help see if there was real trend here.

It’s obvious that productive time was consistently down during the entire World Cup.  The US’s game dates are circled in red.  It’s interesting that you can see after we were eliminated by Ghana, things picked up a bit, but still didn’t quite make it back to normal.  This might be because we have more international users than members in the US.  Total time spent on computers was down 4% and productive time was down 3% over all the working days in the tournament.

There are a couple other interesting points in that graph, particularly the 18% drops in productivity over Fathers Day and Fourth of July weekend.  People seemed to come back pretty slowly after the 4th, and didn’t manage to get back into full swing until the end of the week.

When you look at it from RescueTime’s perspective, it’s pretty clear that the world cup does matter.

*A typical week is the average from the 28 days before the World Cup began (Memorial Day was tossed out).

RescueTime provides a time management tool to allow individuals and businesses to track their time and attention to see where their days go (and to help them get more productive!). We have hundreds of millions of man hours of second-by-second attention data from hundreds of thousands of users around the world, tracking in real time both inside and outside the browser.

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Google is eating Microsoft’s lunch, one tasty bite at a time.

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Microsoft just launched Office 2010 to great fanfare, and quietly slipped in a new free online version.  It looks like they may have finally realized that if they don’t cannibalize their core business with a web based offering, Google will.  Has the sleeping giant over in Redmond finally awoken, and can they defend their biggest cash cow from the future?

Some analysts say Google’s online offering can’t compete with Microsoft’s.  They have no idea.

Google Apps vs Micrsoft Office Daily Reach

We’ve been tracking the usage habits of hundreds of thousands of our users over the last two years, and you can clearly see that Google has managed to increase their daily reach from around 59% to 79%.  On the other hand, Microsoft Office has been steadily shedding users, losing about 9% of our population.

To get an idea of how relatively important each application in these suites are, here is a graph showing the full gamut.

Communication makes up about 18% of all computer usage.  Google proved you could do email in the cloud not only competitively, but for free.  Outlook and Gmail dominate these two companies’ suites in terms of unique daily users.  Gmail managed to increase their slice of the pie about 3%, while Outlook lost about 6% of the total.  That’s a 21% relative decline for Microsoft vs 7% relative growth for Google in arguably the single most important software sector.  Microsoft loses its integration advantage when people stop using big pieces of the suite, which may help explain the synergistic decline of Outlook and Excel.  It’s also interesting to note that Word and PowerPoint have been relegated to a tiny fraction of our users who seem to greatly prefer Google Docs.

If that was the whole story, things might look pretty grim for Redmond, and it’s no wonder they’re being forced to respond to web based offerings.  However, there is at least one more way to consider the data, and that’s in terms of the amount of time spent in particular applications, not just the number of people using them.

It’s clear again that email is the most important component in both companies portfolios, but even though Gmail has about double the users, the smaller population of Outlook users spend more time emailing than all the Gmail users put together.  Today, Outlook is the preferred weapon of choice for heavy users, but if I were an exec at Microsoft, I’d be paying very close attention to the direction those blue and red lines move from here on out.  You might also notice that in terms of spreadsheet usage, there is really only 1 option.

About the data:
RescueTime provides a time management tool to allow individuals and businesses to track their time and attention to see where their days go (and to help them get more productive!). We have hundreds of millions of man hours of second-by-second attention data from hundreds of thousands of users around the world, tracking in real time both inside and outside the browser.  We selected annual date boundaries for this set, to help reveal seasonal variations in usage, like the holiday dip in productivity.

About our software:
If you want to see how productive you are vs the rest of our users, you should check out our product tour. We offer both individual and group plans (pricing starts at FREE).


A Ruby GData access lib for Marketplace Vendor Apps

Frustrated by oauth, the outdated gdata-ruby library, and experiencing general malaise about trying to plug your rails app into Google Enterprise Marketplace?

We’ve whipped up a small, simple convenience library to pull your Marketplace client’s data using oauth.

It’s released on Google Code as gdata-marketplace.

All you need to get started is:

  1. A Marketplace vendor account
  2. A test listing on Marketplace (you can use a “un-published” listing for testing)
  3. The Oauth consumer key and secret for the listed app (retrieved from the view listings page)
  4. An Google Apps account to test with

The library layers filters on the return data itself, so you can get raw stream access if you already have an XML solution, or you can use the included parse-to-OpenStruct layer. Finally, it implements a Memcache layer around the OpenStruct results.

The library does not have all the data hooks yet, but we will add to it as our integration expands (or until gdata-ruby is good alternative). Currently it is ideal for user and group provisioning (signup flow kinds of things). It also has calendar access. All access is currently pull (read-only).

Here’s an example:

# Example cached openstruct use:
# you can turn off cache by setting class var to nil, or
# by skipping the cache layer this way:
# m.data.users # basically, just insert .data in any request

require 'lib/gdata_marketplace'
m = GDataMarketplace::Client.new GOOGLE_CONSUMER_KEY, GOOGLE_CONSUMER_SECRET, 'you@appsclient.com'
# or, if you don't care about default user identity:
# m = GDataMarketplace::Client.new GOOGLE_CONSUMER_KEY, GOOGLE_CONSUMER_SECRET, 'appsclient.com'

allusers = m.users
allgroups = m.groups
auser = m.user "someone"
agroup = m.group "agroupid"
agroup = m.group m.groups.first.groupId
agroupsmembers = m.group_members m.groups.first.groupId

# Example raw XML string access:
# turn off auto response parse

m.response_format = :net_http # will return the actual response object
# get request body
xmlstring = (m.request_user_provision :all).body # for all users
xmlstring = (m.request_user_provision "username").body # for a user
# etc

Let us know what you think!

The Tragic Cost of Google Pac-Man – 4.82 million hours

When Google launched its Pac-Man logo on Friday, we immediately heard amused groans in our tweet-streams. “Well, so much for my morning,” said one. “Google’s Pac Man logo just ruined millions of dollars in productivity today, nationwide,” said another.

Here’s what we all saw on Friday:

Here are two of the tweets we saw in response:

Given our repository of hundreds of millions of man hours of second by second attention data, we figured there’s no one better than RescueTime to tell the world about the cost of Google Pac-Man on that fateful Friday. Here’s what we learned.

The first thing to understand is that Google does not result in a lot of active usage, in terms of time. Yes, we all use Google. But a Google search only requires a few seconds, and we’re all pretty well trained to click one of the first few links. Add to that the fact that many people use Google as a navigation tool (“Googling “IBM” instead of typing in “www.ibm.com”). Nonetheless, it might surprise you that our average Google user spends only 4 and a half active minutes on Google search per day, spread over about 22 page views. That’s roughly 11 seconds of attention invested in each Google page view. It doesn’t sound like a lot, but next time you do a search, count to 11- it’s a long time.

This weekend, we took a hard look at Pac-Man D-Day and compared it with previous Fridays (before and After Google’s recent redesign) and found some noticeable differences. We took a random subset of our users (about 11,000 people spending about 3 million seconds on Google that day) The average user spent 36 seconds MORE on Google.com on Friday.. Thankfully, Google tossed out the logo with pretty low “perceived affordance” – they put an “insert coin” button next to the search button, but I imagine most users missed that. In fact, I’d wager that 75% of the people who saw the logo had no idea that you could actually play it. Which the world should be thankful for.

If we take Wolfram Alpha at its word, Google had about 504,703,000 unique visitors on May 23. If we assume that our userbase is representative, that means:

  • Google Pac-Man consumed 4,819,352 hours of time (beyond the 33.6m daily man hours of attention that Google Search gets in a given day)
  • $120,483,800 is the dollar tally, If the average Google user has a COST of $25/hr (note that cost is 1.3 – 2.0 X pay rate).
  • For that same cost, you could hire all 19,835 google employees, from Larry and Sergey down to their janitors, and get 6 weeks of their time. Imagine what you could build with that army of man power.
  • $298,803,988 is the dollar tally if all of the Pac-Man players had an approximate cost of the average Google employee.

I hope you’ve enjoyed our Pac-Man data journey as much as we have. Next up in our on our data-hacking list, we’ll be digging in to find the laziest and most productive countries and cities in the world. Where do you think yours ranks?

About the data:
RescueTime provides a time management tool to allow individuals and businesses to track their time and attention to see where their days go (and to help them get more productive!). We have hundreds of millions of man hours of second-by-second attention data from hundreds of thousands of users around the world, tracking both inside and outside the browser. The data for this report was compiled from 11,000 randomly selected Google users.

About our software:
If you want to see how productive you are vs the rest of our users, you should check out our product tour. We offer both individual and group plans (pricing starts at FREE).

Startling Data: Are Men 32% more productive than Women?

Since we’re a gang of egotistical guys hanging around all day, we’ve always assumed we’re the crème de la crème here at RescueTime.  Turns out, we were right.  Our team is regularly in the 90th percentile or higher for weekly productivity.  We figure it’s because we’re productivity guys, it’s what we do.  To get some answers with a little more data, and little less ego, I’ve started digging through the hundreds of millions of man hours in our database.  From what I can tell, the 23rd chromosome has a pretty amazing impact on the way people use computers.  Full disclosure: I happen to be a man.

1) Women spend more time socializing and shopping

The 4,000 women sampled managed to rack up an astounding 87,585 hours on social networking sites, which accounts for about 6.4% of their time.  Their male counterparts, on the other hand, spend 39% less time drinking from the fire hydrant of virtual friendship.  It’s not that men are less interested in being social either.  In fact, in our population, more men use social networks than women (72% of men vs 69% of women).  When it comes to shopping online, women spend 63% more of their time picking out their goodies than men do.  Men have their distractions, too.  They spend about 15% more of their time reading the news than women.

2) Men multi task more than women
I was surprised to find that men switch their active focus about 18% more often than women.  On average men switch windows 53 times per hour, compared to women who clocked in at 45 per hour.

These switches can be anything from one email to the next, or to something completely… OMG, hold on a sec, Tony just posted new pics of his recent getaway… Oh, sorry, back to work.

3) Men work more diligently than women

The average guy spends pretty close to 50% of his computer time doing things he considers distracting.  No wonder our information economy is being eaten piecemeal by developing countries where people still have a work ethic.  Wait, what?  You thought I said men work harder, but they spend half their time distracted?  That’s right, women only manage to be productive with about 43% of their time.

4) Women spend fewer hours on their computers

Evidently, there’s a reason they are called “man” hours.  On average, male information workers spend 14% more time per day working on their computers than women do.

5) Do men simply care more about productivity?
RescueTime only has data from people who’ve decided they’d like to use our tools to get more out of life.  Everyone who uses our software has at least made it to step #1: “Admit you have a problem”.  If this is any indication, nearly 5 times more men than women install our tools to get more productive.
All this adds up to huge differences in the amount of knowledge work men get done compared to women. Our data shows women only work 76% of the time that men do.  Interestingly, the National Committee on Pay Equity found that women earn 77% of what their male counter parts do.

About the data:
RescueTime provides a tool to allow individuals and businesses to track their time and attention to see where their days go (and to help them get more productive!).  We have hundreds of millions of man hours of second-by-second attention data from hundreds of thousands of users around the world, tracking both inside and outside the browser.  The data for this report was compiled from 8,000 randomly selected men and women.

About our software:
If you want to see how productive you are vs the rest of our users, you should
check out our tools
. Better yet, get your entire team signed up and put the rest of those slackers to shame. It’s not really that hard. Our data shows that your coworkers are probably taking it even easier than you are, since you at least made it over here to our blog.

Nominate RescueTime for Best Startup in Seattle!

Hey folks– we don’t often seek recognition or PR, which is probably not necessarily the smartest business decision. So here we are, hat in hand, asking you to nominate RescueTime for Best Startup for the Seattle 2.0 Awards. The nomination form is here:

http://www.seattle20.com/awards/nominate.aspx

If you happen to be a fan of Tony’s Blog, feel free to nominate that for best Entrepreneur Blog as well. I’m sure he’d appreciate it!