RescueTime was initially imagined as a way to capture and evaluate data from the computerized workplace – essentially an online-activity meter. The core logging functions of RescueTime are meant to provide a precise measure of active time spent on the computer, with an eye towards maximizing productivity and efficiency. Our application retains this functionality, but it has been expanding its boundaries as the product develops and user demand dictates. It has become evident that users desire a broader spectrum of time-recording functionality with RescueTime, one that can include various activities spent outside of or away from work. Accompanying this demand is an increase among users in the use of measurement tools for these various life activities. There has been increasingly broad adoption of devices and applications recording various aspects of personal life, such as calendars and and health monitors (exercise, diet, sleep, etc.), and the wish for a way to include these details in RescueTime metrics. There are some engineering and future planning decisions that we face here at RescueTime as a result of these two, possibly competing viewpoints – work, in isolation from the rest of life, and work, incorporated into a holistic picture of a person’s activities.
Here are two examples of situations where we are faced with development decisions.
1. Logging active vs. passive device usage
RescueTime works by recording the window titles of whatever application, document, or webpage currently has focus on a computer or mobile device. This recording is of active use, defined as regular keyboard or mouse input. After five minutes without such input, RescueTime times out and stops logging until there is input again. The result is a very precise record of “active” computer use, meant to capture user activity. But what if someone wants to record activities usually considered not to be work – watching videos, for example? Currently, RescueTime does not record extended use of most video players, but users generally expect it to and are surprised when it does not.
• Should RescueTime record all computer usage as inclusively as possible or retain a focus on work only?
• How should it include other non-work activities?
2. Offline time activity support
For Premium users, RescueTime does have the means to provide details about time spent away from the computer or not otherwise registered by the application. There are two options here – a time-away popup that asks users to categorize the time spent since the computer went idle, and the Enter Offline Time page, where users can select specific spans of non-categorized time and allocate them as desired.
• Are there ways that this functionality could be improved to better include life activities?
Users have suggested several ideas here: more options in the time-away popup; integration of calendar data from an external source; the ability to create new top-level categories to accommodate these types of activities.
• What can RescueTime do to better serve users here?