GoDaddy disables RescueTime.com with NO Warning!Posted: August 15, 2010
Update: as of ~12:20 PM PST site access was restored.
We are not too pleased with GoDaddy right now.
We had the RescueTime.com domain set to auto-renew every 2 years. The credit card they had on file was no longer valid (one of the frequent instances where banks randomly send out new credit cards and invalidate old ones to keep ahead fraud).
The amazing thing is that GoDaddy sent the notice that the billing failed at midnight last night. And then promptly parked the domain! No grace period.
All of the domains that we DON’T have set to auto-renew, GoDaddy bombards us with notices. RescueTime.com? No courtesy note saying, “hey, even though you have 15 domain names that you’ve paid for successfully, this one isn’t auto-renewing successfully– maybe use another card?”.
They just parked the domain.
Given this, I think it is MUCH safer to NOT auto-renew.
We’ve renewed the domain – and are waiting for GoDaddy to re-enable RescueTime.com. Apologies to folks who are being inconvenienced. All of your data is still there and while RescueTime.com is down your tracking data is being stored locally on your computer and will be sent to our servers as soon as we are back up.